When a student enters an exam, the exam will get locked to prevent the student from re-entering the exam from another device or after handing in. This means that the student no longer has any access to the exam if no one (administrators/teachers/invigilator) unlocks the exam for the student.
If/when a student needs to re-enter an exam again:
- Open the exam under the tab Ongoing.
- Click on the "padlock" next to the students' names or click on the Unlock all button if you want to unlock the exam for all students (figure 1).
- The student starts Digiexam, enters their details (same email address and student code) and starts the exam to continue writing.