FAQ

General

• Account Settings
• How do I reset my password?
• How to change an email address
• What is the student code?

Error messages

• EPERM: operation not permitted (offline hand in on USB)
• Mac - Insufficient permissions
• Remote session detected (Mac)
• Storage error - Insufficient storage (Windows)
• Unsupported client version
• Virtual machine detected (Windows 10)

Students

• How do I reset my password?
• How do I write an exam with DigiExam?
• How often are my answers saved?
• I have an old computer; can I install and use DigiExam on it?
• What happens if internet access is not available when I want to start or hand in an exam?

Teachers

• Archive exams and rubrics
• How can I reuse exam questions?
• How do I allow my students to use spell check on an exam?
• How Do I Allow My Students To Use Text to Speech On An Exam?
• How do I upload an offline answer file?
• I have created a DigiExam account but it says that I am logged in as a student. How do I log in as a teacher?

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